About Me
Austin Drake
With seven years of experience in various industries including technology, consulting, and government, I have increased my knowledge in data analysis, event production, content marketing, project management, operations, communications, and strategy. Currently, I am the cofounder of Authentic Craft, LLC. I serve as the head of product development, marketing, and partnerships.
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At Deloitte, I worked for two Fortune 50 companies to: assess the finances of their partners, analyze product certifications, determine royalty rates, and understand the legal relationship between my client and their partners. At Meta, I have managed various teams within the Global Risk Operations org, working on various projects. Some accomplishments include: managing a team of 30+ in reviewing viral content for all of North America (250MM+ users), reduced the ability to view six violating key words on Facebook platform by at least 72% in five countries; implement and scale a new protocol to help reduce the cost of reviewing content; and successfully monitor and mitigate harm for two major elections -- including the 2022 US Midterms.
Furthermore, I have served on three nonprofits and was notably the Vice President of the UC Berkeley Black Alumni Association for three years. During my time, I increased our membership by 46% and created a monthly social event series. After BAA, I served as the Director of Marketing, Programs, & Organizational Development at the Urban League of Greater San Francisco Bay Area. At the ULBA, I led strategic gap analysis on our services, used Asana to organize and decrease our workload by 40%, and optimized our marketing strategy to increase social following and event attendance by 9.2% and 15% respectively.
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Most recently, I worked for Congresswoman Barbara Lee, who has now been elected mayor of Oakland. Here, I managed constituent casework, led youth engagement programs, produced district events, and built relationships with local and federal partners.
The experience and knowledge I have gained, along with the people I've worked with has granted me comfortability in the presence of ambiguity and the unknown. I have strong flexible and am adaptable for fast-paced environments that require quick thinking and collaboration. Finally, my experience has also given me the ability to be a connector -- connecting ideas and people to generate efficient teams and effective solutions.
Leadership & Philanthropic Development
December 2019 - September 2024
Urban League of the Greater San Francisco Bay Area
Director of Marketing, Programs, & Organizational Development
December 2019 - Present
University of California, Berkeley
Walter A. Haas Alumni Council - General Member
November 2018 - November 2021
University of California, Berkeley Black Alumni Association - Vice President
January 2016 - September 2021
Positive Alternative Recreation Teambuilding Impact (PARTI)
Event Coordinator & Secretary
December 2018 - July 2020
Deloitte Black Employee Network
Bay Area Lead Delegate
Prior Experience
U.S. House of Representatives, Representative Barbara Lee
08/2024 - 01/2025
Community Affairs Specialist
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Leveraged spreadsheets to manage constituent communications and updating local, state, and federal agency information, which assisted in developing relationships with public officials and community groups and summarized weekly memos to the Congresswoman and Senior Staff. Support legislative initiatives and district outreach
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Designed two events for the Congresswoman surrounding healthcare and networking, and supported five through creating an event tracker and checklist to streamline event preparation
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Led two programs involving middle and high schoolers in our district and coordinate interviews, judging, and scoring for determining a winner for a mobile app and nominating a candidate for military academies​
Urban League of Greater San Francisco Bay Area
11/2020 - 09/2024
Director of Marketing, Programs, & Organizational Development
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Led strategic analysis of current services gaps in civic engagement, young professional development, and financial literacy, then developed comprehensive program rollout plans by creating new partnerships with local organizations, producing campaigns, and designing events
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Expanded digital presence by spearheading outreach strategies through newsletter optimization and short-form video content, driving 21% growth in email subscribers, 9.2% increase in social following, and 15% boost in event attendance​
Meta Platforms, Inc.
01/2021 - 07/2023
Project Manager
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Understand current market events and trends of typical user behavior of over 550 million people in North America to ensure trust and safety on the Facebook platform
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Measured and analyzed 10 key business metrics to improve the enforcement of community standards and increase Facebook’s accountability towards our community of users
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Generate insights through quantitative and qualitative analysis of over 2,000 pieces benign and abusive content on Facebook and Instagram and develop scalable solutions for the global Facebook community
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Communicated market specific insights to four cross-functional partners within the company in order to collaborate and improve our policies, processes and tools
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Corresponded with two of our major vendors to understand the impact of policy changes, ensure operational and business KPIs meet and exceed targets, and proactively track the impact and success of remediation plans
Deloitte & Touche LLP, San Francisco, California
08/2018 - 07/2020
Advisory Consultant
Crisis Management & Business Resilience
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Pioneered three out of six strategic support activities for our client including assisting in daily response activities, improving the communication strategy, and leading the efforts in transitioning out of COVID-19
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Designed a decision model tool via Excel for a team to use for determining its communication strategy during an incident
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Generated eight data points to create insights on the different BUs that requests communication support and enhanced the efficiency of processing daily requests by creating an intake form
Extended Enterprise Services - Third Party Risk Management
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Spearheaded 40+ Compliance Inspections internationally for two clients and conducted numerous testing procedures and process interviews to certify data integrity, completeness, and accuracy
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Examined and analyzed numerous ERP systems, large and complex data sets, advanced Excel, financial statements, and other related documents to develop over 40 deliverables containing summary analysis and variance reports
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Coordinated with 60 different senior executives on timelines, interviews, inspection updates to avoid roadblocks and provide clarity
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Reviewed 50+ contracts, license agreements, privacy policies for purposes of understanding the company and their relationship with the client
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Identified a new product quality risk area for our client and participated in a new pilot work stream to help reduce revenue leakage
Promotional Content
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On October 27, 2020, I was on a panel about the importance of voting with the Kappa Beta Omega Chapter of Alpha Kappa Alpha Sorority, Inc.